Legal

Privacy Notice

Last Updated: August 2025

Identifid Holding, LLC ("Identifid," "we," "us," or "our") respects your privacy. This Privacy Notice ("Notice") describes the processing of Personal Information (defined below) that is provided, collected, or disclosed in the course of our business and on the websites, applications, and online platforms that link to this Notice (collectively, "Site"), including when you apply for a job with us. It also describes rights you may have under applicable laws. Please read this Notice carefully to understand our policies and practices regarding your Personal Information and how we will treat it.

Personal Information We Collect

We collect several categories of Personal Information from and about our customers and users of our Site. "Personal Information" means information that uniquely identifies, relates to, describes, or is reasonably capable of being associated with or linked to you. The categories of Personal Information we collect may include:

  • Contact Information — If you submit an inquiry, register for an account, or provide information on or through our Site, we may collect your contact information including your name, mailing address, email address, and phone number.
  • Usage Information — When you use our Site, we may automatically record information, including your Internet Protocol address (IP Address), geolocation of your device, browser type, referring URLs, domain names associated with your internet service provider, and any other information regarding your interaction with our Site.
  • Employment Information — If you apply for employment with us, we will collect Personal Information related to your potential employment, including your education and employment history, address and contact information, demographic information, and any other information included in your resume or application.
  • Communication Information — We may collect Personal Information contained within your communications with us and in certain cases we may use third-party service providers to do so. Where permitted by applicable law, we may collect and maintain records of calls and chats with our agents, representatives, or employees.
  • Biometric Data — In connection with our core services, we collect certain biometric information for identity verification purposes on behalf of our customers, which is processed and handled in accordance with our Identifid Biometric Information Privacy Policy that we make available to our customers.

How We Collect Personal Information

  • Directly From You — We collect Personal Information that you provide to us directly, for example, if you choose to contact us, request information from us, sign up to receive updates, or otherwise utilize our Site.
  • From Third Parties — We may collect Personal Information from third parties, including but not limited to business partners, advertising networks, social networks, data analytics providers, mobile device providers, Internet or mobile service providers, recruiters and job application portals, and background check providers.
  • Through Online Tracking Technologies — We use cookies and similar technologies to collect Personal Information automatically as you navigate our Site.

How We Use Personal Information

To the extent permitted by applicable law, we use Personal Information:

  • To optimize, improve, and maintain our Site, including understanding how users interact with our Site, gauging user interest in certain Site functionality, and troubleshooting problems.
  • For internal research and development, such as testing, verifying, and improving the quality of our Site.
  • For marketing and advertising, including using your information to send you messages, notices, newsletters, surveys, promotions, or event invitations about our own or third parties' goods and services that may be of interest to you.
  • For communicating with you, such as responding to your questions and comments or notifying you of changes to our Site.
  • For legal, security, or safety reasons, such as protecting our and our users' safety, property, or rights; complying with legal requirements; enforcing our terms, conditions, and policies; detecting, preventing, and responding to security incidents; and protecting against malicious, deceptive, fraudulent, or illegal activity.
  • As part of a corporate transaction, such as in connection with the sale of part or all of our assets or business, the acquisition of part or all of another business or another business' assets, or another corporate transaction, including bankruptcy.
  • To fulfill any other purpose for which you provide it, including purposes described when you provide the information or give your consent.

If you are applying for employment with us, we also use Personal Information to process your job application, to verify the information you have provided in your application, conduct interviews, perform background and reference checks, to communicate with you and answer your questions, to confirm your eligibility for employment, and improve our recruiting processes.

How We Disclose Personal Information

We may disclose aggregated information about our customers, and information that does not identify any individual, without restriction. We may disclose your Personal Information with your consent or in the following circumstances:

  • Employees and Other Personnel — We may share Personal Information with our employees and personnel (such as contractors) who have a need to know the information for our business purposes.
  • Service Providers — We disclose your Personal Information with the service providers that we use to support our business, including but not limited to, data analytics providers, website hosting providers, and other technology providers.
  • Business Partners — We may disclose Personal Information with trusted business partners.
  • Legal Obligation or Safety Reasons — We may disclose Personal Information to a third party when we have a good faith belief that such disclosure is reasonably necessary to satisfy or comply with any requirement of law, regulation, legal process, or enforceable governmental request; enforce or investigate a potential violation of any agreement; detect, prevent, or otherwise respond to fraud, security or technical concerns; support auditing and compliance functions; or protect the rights, property, or safety of Identifid, its employees and customers, or the public against harm.
  • Merger or Change of Control — We may disclose Personal Information to third parties as necessary if we are involved in a merger, acquisition, or any other transaction involving a change of control in our business, including but not limited to, a bankruptcy or similar proceeding.
  • Other — We may disclose Personal Information to third parties when explicitly requested by or consented to by you, or for the purposes for which you disclosed the Personal Information to us as indicated at the time and point of the disclosure.

Cookies and Other Tracking Technologies

We and our service providers may use cookies and similar technologies to collect usage and browser information about how you use our Site. We process the information collected through such technologies, which may include or be combined with Personal Information, to help operate certain features of our Site, to enhance your experience through personalization, and to help us better understand the features of our Site that you and other users are most interested in.

Website Analytics — We use analytics services that use cookies and other technologies that collect your Personal Information, to assist us with analyzing our Site traffic and site usage. These include, but are not limited to, Google Analytics. To learn more about how Google uses data, visit Google's Privacy Policy.

Cookie Choices — To manage your preferences with respect to these technologies, you can change your cookie preferences by customizing your browser settings to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable certain cookies, please note that some parts of our Site may not function properly.

How Long We Keep Your Personal Information

We retain your Personal Information for as long as needed: (i) to conduct business with you; (ii) fulfill the purposes outlined in this Notice; and (iii) to comply with our legal obligations, resolve disputes, and enforce any agreements. Criteria we will use to determine how long to retain your Personal Information include the nature and length of our relationship with you; our legal rights, obligations, and retention requirements; and if we have an ongoing purpose for retaining your Personal Information.

Links to Third-Party Websites

We are not responsible for the practices employed by any websites or services linked to or from our Site, including the information or content contained within them. We encourage you to investigate and ask questions before disclosing Personal Information to third parties.

International Use

If you are visiting our Site from outside of the United States, please note that our Site is hosted in the United States. Where permitted by applicable law, we may transfer the Personal Information we collect about you to the United States and other jurisdictions that may not be deemed to provide the same level of data protection as your home country, as necessary for the purposes set out in this Notice.

How We Protect Personal Information

We have implemented commercially reasonable measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Despite these efforts to store Personal Information in a secure environment, we cannot guarantee the security of Personal Information during its transmission or its storage on our systems.

Children's Privacy

We do not knowingly collect or solicit any Personal Information from children, as defined under applicable law, without verified written parental consent, and we have no actual knowledge of selling such Personal Information of minors under 16 years of age. If we learn that we have collected Personal Information from a child, we will promptly take steps to delete that information.

California Residents

Under California Civil Code Section 1798.83, individual customers who reside in California and who have an existing business relationship with us may request information about our disclosure of certain categories of Personal Information to third parties for the third parties' direct marketing purposes, if any. To make such a request, please contact us using the information below. This request may be made no more than once per calendar year.

Changes to this Notice

Please note that we may modify or update this Notice from time to time, so please review it periodically. If we make material changes to how we treat Personal Information, we will notify you according to applicable law. Unless otherwise indicated, any changes to this Notice will apply immediately upon posting to our Site.

Contact Us

If you have any questions about our practices or this Notice, please contact us at info@frozendeed.com.